FAQ

General

• Terms of Service and Refund Policy
• Refund Policy
• Privacy Policy
• Minimum System Requirements
• Is Hurst Review Company committed to diversity and inclusion?
• What is the difference between Core Content and Specialty Topics?

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Hurst Now

• Are Hurst Review materials ADA/VPAT compliant?
• Do you offer a payment plan?
• If I purchase the online review and later want to register for a live streaming review, how would I register and what is the cost?
• Can I download the online review videos?
• What is the difference in the online review and the live or live streaming (NStream) review?

Readiness Exams and Hurst Qbank

• Can I pause the Readiness Exam and return to complete later?
• When can I access the Readiness Exams and begin an exam?
• Can I buy only the Qbank?
• What score do I need on the Readiness Exams to pass?

Troubleshooting

• I've watched all of a video, but it is showing as incomplete
• Retrieving Forgotten Username and/or Password
• How long do I have to buy a 30-day supplement?
• Viewing and/or printing Resource Library PDFs
• When I try to launch the Qbank, I get an error that will not let me in